With many California Community College campuses closed indefinitely due to the COVID-19 pandemic, system resources are helping faculty and staff continue their work during this unprecedented time.
Resources such as guides and webinars related to instructional design, digital platforms for facilitating remote instruction and learning and digital solutions that make student, faculty and staff interactions across multiple departments possible are enabling the new virtual environment of teaching and learning.
At Diablo Valley College (DVC), the Instructional Technology and Distance Education (DE) teams quickly joined forces to develop an Instructional Continuity Plan for faculty and staff and a Student Guide for Transitioning to Remote Instruction. Both guides outline how key system tools, such as Zoom, Canvas, Cranium Cafe, NetTutor and key resources from the California Virtual Campus-Online Education Initiative (CVC-OEI) and the CCC Accessibility Center can be used by campus community members to continue providing high-quality online courses and support services for students.
“When the move to online instruction was announced, the Diablo Valley College DE/Instructional Technology team of Anne Kingsley, Distance Education Coordinator, Kat King, Instructional Technologist, Jeanette Peavler, Canvas Administrator and Mario Tejada, Distance Education Committee Co-Chair, worked tirelessly to train as many DVC faculty as possible,” stated Rick Robison, Dean of Library, Educational Technology and Learning Support, Diablo Valley College. One faculty member aptly called them DVC's ‘first responders.’ They also coordinated help from DVC faculty experienced in online education who stepped up to serve as peer mentors for their colleagues.”
Jacquelyn Rangel, a Cypress College Articulation Officer, also expressed appreciation for system tools helping faculty and staff communicate with students virtually, such as Cranium Cafe.
“Cranium Cafe has allowed student services to continue without any delays,” stated Rangel. “My counselors and I were able to act fast and resume services the minute the shelter in place order went out. I know that students appreciate being able to connect with us off campus, and the Cranium Café platform still allows students to experience their normal counseling services because of features such as the lobby, chat and the whiteboard. We are very grateful to have Cranium, especially during COVID-19.”
Proctorio, a software platform for exam proctoring, has also been praised by various campus community members for its ease of use, including Jon Stocker, Faculty Canvas Coach at Merced College.
“Proctorio works on all devices, including Chromebooks, whereas a competing lockdown browser does not,” stated Stocker. “Students find Proctorio easy to get started with, as well as instructors in configuring the tool for the test environment they wish to use. Our instructors in high stakes disciplines such as Allied Health have found Proctorio to be a solution to ensuring the integrity of the exam process.”
Below is an overview of system resources actively supporting the work of faculty and staff:
Chancellor's Office COVID-19 Updates
Instructional Design Resources
Online Instruction Resources
Online Student Support Services Resources
The Chancellor’s Office is continuing to expand system resources designed for online instruction and support services.
“Our system is stepping up during this time of need to support our students, our families and our communities in really remarkable and innovative ways, and it speaks to how resilient our students and our staff are,” stated Chancellor Eloy Ortiz Oakley during an April webinar with student media representatives.
On a daily basis, the Chancellor’s Office is updating its website with information about COVID-19, including public health information, emergency planning resources and communications to colleges.
Additionally, CVC-OEI is continually adding resources for faculty, staff and students on its Online Instruction and Services Resources web page. Check back frequently for updates.